Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Table of Contents
1 Introduction
At Mishra Maths Classes ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our educational services.
This policy applies to all users of our services, including students, parents, guardians, and visitors to our website. By using our services, you agree to the collection and use of information in accordance with this policy.
Important: This Privacy Policy is part of our Terms of Service. By using our services, you acknowledge that you have read and understood this Privacy Policy.
2 Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, and account preferences
- Educational Information: Grade level, subjects of interest, academic performance, and learning goals
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
- Communication Records: Messages, feedback, and correspondence with our team
Automatically Collected Information
When you use our services, we automatically collect:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and features used
- Location Data: General location information (city/country level) based on IP address
- Cookies and Similar Technologies: Information stored on your device to enhance your experience
Information from Third Parties
We may receive information about you from third-party sources, such as:
- Social media platforms (if you connect your account)
- Educational institutions or partners
- Payment processors and financial institutions
- Analytics and advertising partners
3 How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- • Provide educational content and tutoring services
- • Process enrollments and payments
- • Deliver personalized learning experiences
- • Track academic progress and performance
Communication
- • Send important updates and notifications
- • Respond to inquiries and support requests
- • Provide customer service
- • Send educational materials and resources
Improvement
- • Analyze usage patterns and preferences
- • Improve our services and content
- • Develop new features and offerings
- • Conduct research and analytics
Legal & Security
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Ensure platform security
- • Enforce our terms and policies
4 Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With Your Consent
We may share your information when you explicitly consent to such sharing.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our services, such as payment processors, hosting providers, and analytics services.
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5 Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Technical Security
- • SSL/TLS encryption for data transmission
- • Secure data storage and backup systems
- • Regular security audits and updates
- • Access controls and authentication
Organizational Security
- • Employee training on data protection
- • Limited access to personal information
- • Regular security assessments
- • Incident response procedures
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6 Your Rights and Choices
You have certain rights regarding your personal information:
Access
Request access to your personal information and receive a copy of the data we hold about you.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to certain legal obligations.
Portability
Request a copy of your data in a structured, machine-readable format.
Objection
Object to certain processing of your personal information.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
8 Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Third-party services we may use include:
- Payment processors (Stripe, PayPal, etc.)
- Analytics services (Google Analytics)
- Email marketing platforms
- Customer support tools
- Social media platforms
9 Children's Privacy
We are committed to protecting the privacy of children. Our services are not intended for children under 13 years of age without parental consent.
Parental Consent: For children under 13, we require verifiable parental consent before collecting personal information. Parents can review, modify, or delete their child's information at any time.
10 Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Protect against fraud and abuse
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
11 International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
If you are located in the European Union, we may transfer your data to countries that provide an adequate level of protection or implement appropriate safeguards such as standard contractual clauses.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our platform
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
13 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Address:
B-186, B-Block, Sector 31
Noida, Uttar Pradesh 201301
Contact:
Phone: +91-98919 48255
Email: info@mishramaths.com
We will respond to your inquiry within 30 days of receipt.
Questions About Privacy?
We're committed to transparency and protecting your privacy. If you have any questions or need clarification, please don't hesitate to reach out.